Be aware though that if the laptop is a Windows XP computer, it must have Windows XP Service Pack 2 installed for WPA2 support. You're instead dealing with a case sensitive key you've created which is in my opinion, less confusing for users when something goes wrong. Passcode issue seen with WEP keys and some software. Plus, you're not dealing with the silly Hex vs. F or higher you definitely should do this as you'll get better speeds anyways off of the adapter. There shouldn't be a need for the Netgear tool anymore now that systems as of Windows XP (at least on the Windows end) now include the Windows Zero Configuruation service and a built-in tool, but it does sometimes come in handy for Wireless profiles (which Windows still isn't the greatest at) and makes up for the lack of config in the Device Manager for Netgear cards.Īlso, as I see the WNA3100 is a Wireless N adapter, it may be a good consideration to move the Verizon router to use WPA2 encryption instead of WEP. If you opted to use the Netgear WLAN connection tool for the Wireless adapter, I would strongly suggest using Windows' built-in tool instead to see if that makes a difference.

That is, if you're actually using Netgear's tool.

With the WEP key are you entering it in all caps or all lowercase? You may wish to change the case of the letters in case Netgear's tool is trying to understand the WEP key as Hex rather than a passcode. It gives you some idea's with regards to position and orientation of where the router sits and how it can best be positioned for maximum coverage. and then finally 1 if the first two don't work.Īlso take a look at page 2 of Actiontec's Wireless PDF File. after you hit apply, test your connection out, if you notice a difference, leave it like that until the problem happens again, and if it happens again, go back into the router, and try channel 6, test it out. So it will likely be set to auto, change it to 11 and put the check for keep settings even after reboot (Directly under the channel) and then hit apply. then go to option 3 which is channel 1, 6 and 11 and are the only channels you should try. Once you login succesfully, go to the top and hit wireless, then on the left basic security. and the password is most likely the serial number found on the service tag of your VZ router unless you changed it. When this happened to me (several devices connected, but one would not) - it turned out to be a wifi interference issue for the one machine.

Netgear wna3100 download speed cap